Terms of Service

Welcome to sadajewels.com (hereinafter refered to as the 'Website' / 'Us' / 'We'). This website is owned and operated by Sada Jewels LLC. By visiting our website and accessing the information, resources, services, products, and tools we provide, you understand and agree to accept and adhere to the following terms and conditions as stated in this policy (hereafter referred to as 'User Agreement'), along with the terms and conditions as stated in our Privacy Policy (please refer to the Privacy Policy section below for more information).

By using (i.e. accessing / browsing / registering / transacting) this Website, you confirm that you have read, understood and agree to the ‘Terms of Use’ as well as the Website’s Privacy Policy (which is hereby incorporated by reference herein).

We reserve the right to change this User Agreement from time to time without notice. You acknowledge and agree that it is your responsibility to review this User Agreement periodically to familiarize yourself with any modifications. Your continued use of this site after such modifications will constitute acknowledgment and agreement of the modified terms and conditions.

If any provision in these ‘Terms of Use’ is held by a court to be unenforceable, that will not affect the remaining provisions of the “Terms of Use

1. Responsible Use and Conduct

By visiting our website and accessing the information, resources, services, products, and tools we provide for you, either directly or indirectly (hereafter referred to as 'Resources'), you agree to use these Resources only for the purposes intended as permitted by (a) the terms of this User Agreement, and (b) applicable laws, regulations and generally accepted online practices or guidelines.

Wherein, you understand that:

a. In order to access our resources, you may be required to provide certain information about yourself (such as identification, contact details, etc.) as part of the registration process, or as part of your ability to use the resources. You agree that any information you provide will always be accurate, correct, and up to date.

b. You are responsible for maintaining the confidentiality of any login information associated with any account you use to access our resources. Accordingly, you are responsible for all activities that occur under your account/s.

c. Accessing (or attempting to access) any of our resources by any means other than through the means we provide, is strictly prohibited. You specifically agree not to access (or attempt to access) any of our resources through any automated, unethical or unconventional means.

d. Engaging in any activity that disrupts or interferes with our resources, including the servers and/or networks to which our Resources are located or connected, is strictly prohibited.

e. Attempting to copy, duplicate, reproduce, sell, trade, or resell our resources is strictly prohibited.

f. You are solely responsible any consequences, losses, or damages that we may directly or indirectly incur or suffer due to any unauthorized activities conducted by you, as explained above, and may incur criminal or civil liability.

g. We may provide various open communication tools on our website, such as blog comments, blog posts, public chat, forums, message boards, newsgroups, product ratings and reviews, various social media services, etc. You understand that generally we do not pre-screen or monitor the content posted by users of these various communication tools, which means that if you choose to use these tools to submit any type of content to our website, then it is your personal responsibility to use these tools in a responsible and ethical manner. By posting information or otherwise using any open communication tools as mentioned, you agree that you will not upload, post, share, or otherwise distribute any content that:

i. Is illegal, threatening, defamatory, abusive, harassing, degrading, intimidating, fraudulent, deceptive, invasive, racist, or contains any type of suggestive, inappropriate, or explicit language;

ii. Infringes on any trademark, patent, trade secret, copyright, or other proprietary right of any party;

iii. Contains any type of unauthorized or unsolicited advertising;

iv. Impersonates any person or entity, including any www.sadajewels.com employees or representatives.

We have the right at our sole discretion to remove any content that, we feel in our judgment does not comply with this User Agreement, along with any content that we feel is otherwise offensive, harmful, objectionable, inaccurate, or violates any 3rd party copyrights or trademarks. We are not responsible for any delay or failure in removing such content. If you post content that we choose to remove, you hereby consent to such removal, and consent to waive any claim against us.

h. We do not assume any liability for any content posted by you or any other 3rd party users of our website. However, any content posted by you using any open communication tools on our website, provided that it doesn't violate or infringe on any 3rd party copyrights or trademarks, becomes the property of www.sadajewels.com, and as such, gives us a perpetual, irrevocable, worldwide, royalty-free, exclusive license to reproduce, modify, adapt, translate, publish, publicly display and/or distribute as we see fit. This only refers and applies to content posted via open communication tools as described, and does not refer to information that is provided as part of the registration process, necessary in order to use our Resources. All information provided as part of our registration process is covered by our privacy policy.

i. You agree to indemnify and hold harmless www.sadajewels.com and its parent company and affiliates, and their directors, officers, managers, employees, donors, agents, and licensors, from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of this User Agreement or the failure to fulfill any obligations relating to your account incurred by you or any other person using your account. We reserve the right to take over the exclusive defense of any claim for which we are entitled to indemnification under this User Agreement. In such event, you shall provide us with such cooperation as is reasonably requested by us.

2. Privacy Policy

Your privacy is very important to us, which is why we've created a separate Privacy Policy in order to explain in detail how we collect, manage, process, secure, and store your private information. Our privacy policy is included under the scope of this User Agreement. To read our privacy policy in its entirety, click here.

3. Description of Business

This Website is an internet-based store front for customers who wish to purchase jewelry for personal consumption and/or for gifting. “Jewelry” means the jewelry that is pre-designed and available for sale on our website.

Please note that jewelry is sold “as is” and we do not allow the you to make any changes on them. Please note that all terms under “Terms of Use’ are for personal consumption and/or gifting of off-the-shelf or ready made jewelry.

At this point we do not offer the option of customizing jewelry through the Website. However, we’re always here to style our customers who may be getting married soon or need advice or assistance findings a piece to match an outfit. Please drop us a line with your requirement at customerservice@sadajewels.com.

We will make best efforts to reach/revert to you within seven working days.

4. Online Product Display

We make every reasonable effort to display products as accurately as possible.

Unlike some online retailers who display computer generated / rendered images online, we only display actual images of the product you will buy and receive.

We provide measurements for all products that we sell through the website

The image has been enlarged for a better viewing experience of material, texture and finer details of the product. For accurate size, please refer to the product details.

We strive hard to provide an online viewing experience that is as close to in-store experience as possible. However, the image on the website may appear to show subtle differences in color and/or texture when compared to the actual product viewed with naked eye. This is normal and expected due to the differences in, the lighting conditions in which the actual product is viewed, the lighting conditions during photography, and the screen resolution and/or color depth of the screen on which the image is viewed.

We assume no responsibility of for the differences in display due to screen defaults and/or photography techniques, and therefore, cannot guarantee the accuracy thereof.

5. Information Accuracy

We make every reasonable effort to provide accurate and current information on the Website. However, there may be some occasions when information on the Website may contain typographical errors, inaccuracies or omissions in information related to product description, price, shipping date, policies, etc. We make no warranties or representations regarding the accuracy of such information and will not be bound thereby. We reserve the right to correct any errors and to update Website information at any time (even after you have submitted your order). We apologize for any inconvenience this may cause to you.

Stated metal weight (as displayed in grams) and stated dimensions (in inches) are approximate and may vary slightly from actual metal weight (as displayed in grams), and actual dimensions (in inches).

6. Product Availability

We strive to stock exclusive and quality products at low inventory levels, which allow us to pass on the cost benefits to our customers.

Availability of products may vary on the Website. Some featured items, limited edition items, and promotional items may be available only while supplies last.

Once an item is out of stock, it will be clearly mentioned on the product page that the item is on backorder. You will be still be able to order items that are out of stock. Items which are out of stock usually ship out in about 8 weeks from the date the order is placed.

Display of an item is not a guarantee that the item is currently in stock or that it will be available on our website when you visit again.

If you are unable to locate a particular item that caught your attention on a previous visit to our website or if you have any questions concerning the availability of a particular item, please contact customer services at customerservice@sadajewels.com.

7. Pricing

Prices displayed on the Website are quoted in USD, not including any Sales Tax, and are valid and effective only in the United States. Displayed prices do not include shipping charges.

Currently, Sales Tax is only collected on orders shipped to addresses in New Jersey. In the event of a discount or promotion, tax will be charged on the item price minus discount.

A number of factors determine the price of a product: namely inputs, labor, and designing. Hence the price of a jewelry item may be higher or lower than prices of similar products in the retail market.

Prices of jewelry items must not be used as a guideline to determine the wholesale or retail prices of inputs therein (i.e. metal, gemstones, etc.)

The information must not form the base of an appraisal or guarantee.

All prices displayed on the Website are subject to change at any time without notice.

In rare situations. if product prices are be inaccurately displayed on the Website due to typographical/system errors, we reserve the right to correct any and all errors when they do occur.

If due to an error, any price on our Website is wrongly shown on our website at the time you place an order, we reserve the right to cancel the contract, or if you agree to pay the correct price, them the contract will remain in place and the price payable by you will be adjusted accordingly.

8. Paying for Products

We accept Visa, MasterCard, Discover, American Express and PayPal. We do not accept checks or wire transfer at this time.

In order to make purchase on the Website, you will be required to provide your personal details. In particular, your must provide your real legal name, valid phone number, valid email address and other information as required. Furthermore, you will be required to provide payment details that you present and warrant are both valid and correct and you confirm that you are the person referred to in the Billing Information provided.

You warrant to Sada Jewels that all information which you are required to provide when ordering jewelry online is accurate and complete in all respects at the time of the order and that this information relates to you/the person placing the order and not to any third party.

When an order is placed online, the order confirmation issued by us clearing the credit/debit card payment does not constitute acceptance of your order by us. We reserve the right to check any discrepancies and an order will only be confirmed when it is verified by us.

All payment for jewelry and for the cost of packaging and delivery must be made before the Goods are delivered.

Ownership in all products remains with us until full payment of all amounts due to us has been received from you. Risk, however, passes to you on delivery.

Furthermore, you agree that we may use Personal Information provided by you in order to conduct appropriate anti-fraud checks. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. Please refer to our Privacy Policy for further information about how we use your data.

9. Suspected Fraud

On rare occasions, certain purchases get flagged as ‘Suspected Fraud’ by the payment processor. For security reasons, we will not be able to process such orders until this has been cleared by the payment gateway as an authorized transaction. Most of the times, this will turn into a positive response from the payment gateway and the order will be back on track for processing. However, if the payment status does not change, we will contact you via email. At this stage, you will need to contact your Bank / Credit Card Company / PayPal to clear up any questions about your account.

10. Shipping and Delivery

The following shipping methods are in effect at this time:

Standard (Free Shipping)
Will arrive in 5-9 business days
Premium ($6.99) Will arrive in 3-5 business days
Express ($29.99) Will arrive in 2-3 business days

We offer Free Standard Shipping on all orders within the Continental United States, Alaska, and Hawaii

Shipping and Delivery Charges displayed on the Website are those in force when you place an order, and are subject to change at any time.

Please refer to the 'Shipping and Delivery' page on the Website for more information.

11. Invoicing

All Invoices will be raised in USD. Invoices are raised once payment is processed. We will email you a copy of your invoice normally within 48-72 hours of receiving your order.

12. Contract

The sale contract between Sada Jewels (referred to us Website/Company/Us/We/Our) and the Purchaser (referred to as you) is made when we accept your order. The product as represented in the images, description of the product, price, packaging, order processing time, and shipping cost, are agreed on between Purchaser and Seller when order is placed. Any earlier contract/agreement or understanding is superseded and you acknowledge that you have not placed an order based on any representation or statement except as set out in these Terms and Conditions.

Placement of order is a binding agreement. All orders once placed are considered final, and may not be changed or cancelled by the purchaser. All information you provide at the time of placing the order is considered final and cannot be changed once the order has been placed. Should you wish to make changes to the order, you will need to cancel your order by sending an email to customerservice@sadajewels.com and make a fresh purchase. We will begin processing your refund as soon as we receive your request for cancellation.

When you have placed an order for goods with us and made payment by credit card or other online payment process, we will send you an email confirming your order and the contract between us comes into effect when the email is sent to you. The sale contract is therefore concluded in the State of New Jersey and the language of the contract is English.

We reserve the right to cancel any order due to the following reasons:

You have made unauthorized or ineligible use of an offer
We are not able to authorize your payment
We have insufficient stock to deliver the goods you have requested
We do not deliver in your area
One or more products that you ordered are priced incorrectly due to typographical or system error, or resulting from a fluctuation in precious metal prices

In the event that we have to cancel your order, we will notify you by email and we will credit the amount back to payment account used y you as soon as possible, but in any event within 30 days of your order.

We shall not be obliged to offer any compensation for disappointment or loss you suffered.

13. User Comments, Ideas, Suggestions, and Testimonials

Any comments, ideas, suggestions, and testimonials (collectively referred to as ‘feedback’) that you send us are strictly confidential. We will not use, modify, reproduce, publish, broadcast, post, transmit, display, or distribute any feedback, for any purpose whatsoever without your consent. We respect the trust you place in us and guarantee you complete privacy. For further information regarding protection of your personal information, please see our Privacy Policy.

You agree that any feedback you provide does not violate or infringe upon the rights (encompassing copyright, trademark, personal information, and proprietary content) of any third party.

You further agree that no feedback will contain abusive, obscene, defamatory, or otherwise unlawful material.

You shall remain solely and completely responsible for the content that you submit as feedback to the Website.

14. Links to Third Party Websites

The website may contain links to other third party websites. We have no control of the content and activity of those websites, and cannot be held responsible for the protection and privacy of any information which you provide whilst visiting such websites. Those websites are not governed by this privacy statement, and may have their own privacy policies. We encourage you to review the privacy policy applicable to the website in question. Nonetheless, we seek to protect the integrity of our Website and welcome any feedback about these sites.

15. Account Security

You are responsible for maintaining the confidentiality of your password and your online account on our Website, and any activities that occur under your account. We shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account.

16. Damage to Your Computer and/or Other Devices

We make reasonable efforts to ensure that the Website is free from viruses, and other malicious or harmful content. However, we cannot guarantee that the use of the website will not cause damage to your computer or other device. It is your responsibility to ensure that your system(s) are protected by reliable anti-virus software and other protection mechanisms that you deem necessary for safety using the Website. We assume no liability.

17. Force Majeure

We will not assume any liability if we are prevented from performing any of our obligations towards fulfilling our contract on account of any circumstances beyond our control including, but not limited to fire, flood, adverse weather, epidemic, act of God, terrorism, war, strike or difficulty in obtaining raw material and/or labor. In any of these circumstances we reserve the right to cancel (or, at our option, to suspend) the contract.

You agree that we may, at our sole discretion, suspend or terminate your access to all or part of our website and Resources with or without notice and for any reason, including, without limitation, breach of this User Agreement. Any suspected illegal, fraudulent or abusive activity may be grounds for terminating your relationship and may be referred to appropriate law enforcement authorities. Upon suspension or termination, your right to use the Resources we provide will immediately cease, and we reserve the right to remove or delete any information that you may have on file with us, including any account or login information.

18. Limitation of Warranties

By using our website, you understand and agree that all Resources we provide are "as is" and "as available". This means that we do not represent or warrant to you that:

i. the use of our Resources will meet your needs or requirements.

ii. the use of our Resources will be uninterrupted, timely, secure or free from errors.

iii. the information obtained by using our Resources will be accurate or reliable, and

iv. any defects in the operation or functionality of any Resources we provide will be repaired or corrected.

Furthermore, you understand and agree that:

v. any content downloaded or otherwise obtained through the use of our Resources is done at your own discretion and risk, and that you are solely responsible for any damage to your computer or other devices for any loss of data that may result from the download of such content.

vi. no information or advice, whether expressed, implied, oral or written, obtained by you from www.sadajewels.com or through any Resources we provide shall create any warranty, guarantee, or conditions of any kind, except for those expressly outlined in this User Agreement.

We will not be responsible for any defect in the products attributable to fair wear and rear, willful or accidental damage, failure to comply with any use and care instructions, or for negligence by you or any third party.

19. Limitation of Liability

In conjunction with the Limitation of Warranties as explained above, you expressly understand and agree that any claim against us shall be limited to the amount you paid, if any, for use of products and/or services. www.sadajewels.com will not be liable for any direct, indirect, incidental, consequential or exemplary loss or damages which may be incurred by you as a result of using our Resources, or as a result of any changes, data loss or corruption, cancellation, loss of access, or downtime to the full extent that applicable limitation of liability laws apply.

20. Intellectual Property Rights

All content and materials available on www.sadajewels.com, including but not limited to text, graphics, website name, code, images and logos are the intellectual property of www.sadajewels.com, and may be protected by applicable copyright and trademark law. Any inappropriate use, including but not limited to the reproduction, distribution, display or transmission of any content on this site is strictly prohibited, unless specifically authorized by www.sadajewels.com.

21. Termination of Use

You agree that we may, at our sole discretion, suspend or terminate your access to all or part of our website and Resources with or without notice and for any reason, including, without limitation, breach of this User Agreement. Any suspected illegal, fraudulent or abusive activity may be grounds for terminating your relationship and may be referred to appropriate law enforcement authorities. Upon suspension or termination, your right to use the Resources we provide will immediately cease, and we reserve the right to remove or delete any information that you may have on file with us, including any account or login information.

22. Law, Jurisdiction, and Language

This website is controlled by Sada Jewels LLC from our offices located in the state of NJ, USA. It can be accessed by most countries around the world. As each country has laws that may differ from those of NJ, by accessing our website, you agree that the statutes and laws of NJ, without regard to the conflict of laws and the United Nations Convention on the International Sales of Goods, will apply to all matters relating to the use of this website and the purchase of any products or services through this site.

Furthermore, any action to enforce this User Agreement shall be brought in the federal or state courts located in USA, NJ You hereby agree to personal jurisdiction by such courts, and waive any jurisdictional, venue, or inconvenient forum objections to such courts.

23. Guarantee


24. Changes to Website Terms of Use

We reserve the right to modify or terminate any of these ‘Terms of Use’ from time to time without notice and without liability to you or any other third party.

When we make changes, the same will be posted on the Website. You may wish to check this section of the Website from time to time to be apprised of any changes, because by visiting the Website, you agree to accept any such changes.

If any provision in these ‘Terms of Use’ is held by a court to be unenforceable, that will not affect the remaining provisions of the ‘Terms of Use’.

25. Contact Information

If you have any questions or comments about these our Terms of Service as outlined above, you can contact us at:

Sada Jewels LLC
2500 Regency Pkwy
Cary, NC 27518